Refund Policy
Last updated: September 9, 2026
The short version
If the output isn't usable, you get that month's money back. Simple as that.
Full refund of the current month — first 14 days
Any plan, any reason: within 14 days of a charge, email Paul.j.sutton@proton.me with your order reference and we will issue a full refund of that month's charge. You do not need to argue your case.
After 14 days
Monthly plan ($9/month): cancel any time — you keep access until the end of the paid month, no further charges. Partial refunds for the unused part of a month are not offered.
Founder plan ($1 / 3 months): if the service permanently shuts down, remaining time is refunded pro-rata.
How refunds are issued
All payments are handled by Paddle.com as our Merchant of Record. Refunds go back to your original payment method, typically within 5–10 business days.
Cancellation
Email the same address to cancel. No cancellation fee, no lock-in.